HOW TO ORDER?:
- Send us your order;
- Await our invoice;
- Your order is shipped upon receival of payment.
You can order kits, models or parts from us by: e-mail or good old mail. From your second order we can accept orders by telephone.
Always state the product code with every order. This eliminates errors, e.g. with specific versions. Incorrect shipments caused by missing or incorrect codes are not DRA´s responsibility.
Always state your postal address when ordering.
Every code is six digit for a kit, and five digit for parts. The letters indicate the make. While the numbers is most of the time the original number indicated by the producer.
What we offer by our website can be unavailable. Some products may in time be sold out or even out of production.
Making an error is human. Therefore we offer you the right for exchange within ten days of purchase of each product. Exchange is only possible with unopened products. Exchange can only be done with products against at least the same price.
Always contact us first, before you return anything.
DE ROOS AUTOMINIATUREN
1421 NC Uithoorn
TERMS OF DELIVERY
- Upon your order you will receive an invoice stating (a part) of your order. We ship orders after receiving your payment in advance.
- For every shipment postal costs are charged according to Dutch Post TPG. Insurance can be applied upon request.
- There is no minimum order quantity.
- Orders from outside the EC can be VAT-deducted (21%).
- Products we do not have in stock will be delivered as soon as possible.
- Your order is firm and cannot be cancelled. Purchase of ordered products is obligatory.
- Exchange of incorrect or incomplete kits is only possible within 10 days of purchase. For exchange first always contact us by e-mail or telephone. State your invoice number. Products send to us without any notice up front can not be accepted. Products with opened bags are excluded from exchange.
- De Roos Autominiaturen is not responsible for the quality of all offered products.
- You accept all risks for possible damage caused during transit/shipment. DRA will package all shipments in the best possible way.
- De Roos Autominiaturen has no obligations to deliver. Orders can be refused.
- DRA reserves the right of changes prices.
- All products remain property of De Roos Autominiaturen upon payment.
- You accept our verkoopsvoorwaarden when ordering from us.
- This website and printed matter from DRA can only be used by you as customer of De Roos Autominiaturen. Companies making use from our website or publications are in no way connected to us. Products that have not directly been purchased from De Roos Autominiaturen, give no right for exchange at DRA.
- In case one or more of the terms mentioned above are not applicable, all others remain applicable.
DRA is registered at the Chamber of Commerce Amsterdam under no.33244058